Nike Checkout Not Working? Here’s why

Nike shoes are great, but its website is terrible. On a busy day, you can add products to the cart but can’t access the checkout page on the website. The fastest solution is using the Nike app to place your order. 

Things to do if Nike checkout is not working

Use the Nike mobile app

The Nike mobile app isn’t the best e-commerce application, but it works when the website doesn’t. If you cannot checkout from a web browser, download and install the Nike app from the Play Store/App Store. 

Switch your web browser

The checkout page has two issues. One is the Checkout page not working, and the other is stuck at “Order Processing” for minutes, sometimes hours. 

It’s a common problem that occurs occasionally when Nike launches some cool stuff. Most users use Chrome web browser to place an order on the Nike website. You can try Edge or Firefox to order your favorite Nike sneakers. 

Check if Nike is down

On a high-traffic day, Nike servers can overload and stop responding. It happens often, and unless Nike solves the issue, you won’t be able to place your order.

Check the status on Updownradar. If the server status is up, follow other methods to access the checkout page. 

Follow the 4 steps formula by the Nike team

The Nike Store support team often suggests a 4-step formula if the checkout page is not working. 

  1. First, open the Nike app on your smartphone and add the preferred products to the cart.
  2. Uninstall the Nike app from your device. Your cart won’t be lost if you are logged in to your Nike account.
  3. Restart your smartphone or tablet. It fixes network issues or device troubleshooting. 
  4. Install the Nike app from the App Store / Play Store and try to place your order. 

The Nike app also faces some issues, like the website. That’s why this is the ideal action if the Checkout is not working on the app. 

Clear Browser Cache and Cookies

Often, the Nike checkout server slows down or stops working at all, but sometimes, it’s your browser that conflicts with the Nike website. That’s why when you face any error on the Nike website, the support team suggests you clear your browsing data.

Cookies save your online preferences and login sessions, while Cache stores the static files of a website to load it faster in the near future. 

Every browser has a History page from where you can clear the browser cache and cookies. After clearing those, go to the Nike website and try to place your order. 

Disconnect VPN

Nike hates bots more than we sneaker lovers do. If you are using a VPN while accessing the Nike website, it may flag your IP and prevent you from placing your order. It’s an automated process and won’t be fixed until you disconnect from the VPN.

The common reason a VPN is not a good idea is VPN servers can be misused by spammers, which also makes you a spammer because of the IP. So, log out of your account, disconnect from your account and log back into your account. 


Nike checkout often goes down, and there are two steps you can take. Try various methods, or wait and miss your favorite Nike product. The steps I mentioned above combine my real-life experience and Nike’s official statement. So, use the app instead of the website and follow along until you get a solution that works best for you. 

Uchchash Talukder Rana is the founder of @ansmegeek. He is the jack of all trades and master of a few. He uses Windows, Mac, Android & iOS on a daily basis. If he is not sleeping, either he is writing articles or playing Valorant.

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