Nike Error Codes and Solutions

These error codes block thousands of orders every year

Around 150 million people visit the Nike website every month, and among them, thousands of users fail to place an order because the website throws random error codes.

These codes are often triggered by a user account, payment method, IP address, device or browser. Nike doesn’t give any hint about the errors unless it’s inventory-related. So, the only way to fix these errors is to copy them and search online for solutions. 

Read on to find the most common error codes and the possible solutions.

Popular Nike Error Codes and Their Solutions

Error CODE: 31815F3D

Nike Error Code 31815F3D

Meaning: It’s a technical error caused by your browser or VPN. You can’t order in-stock products if the error occurs. 


  • Log out from your Nike account from all devices and log back in.
  • Disconnect your VPN.
  • Try a different browser. (Highly recommended). 
  • Clear browser cache and cookies.
  • Use the Nike mobile app.
  • Contact Nike support via X (Twitter). 

Error CODE: 98D2586B

Nike Error Code 98d2586b

Meaning: The error mostly occurs to people using ad-blocker extensions like uBlock Origin. Sometimes, your payment method can also cause this error. 


  • Disable ad-blocker extensions from your browser.
  • Clear browsing data such as cache and cookies.
  • Try a different browser.
  • Clear the Nike app cache on your smartphone.
  • Use mobile data instead of WiFi.
  • Log out and log in again to your account.
  • Try a different payment method.
  • Use another Nike account.
  • Contact Nike. 

Error CODE: F4E1B07201

Nike Error Code F4E1B07201

Meaning: It often means the product you are ordering is already out of stock, or your device/IP is blacklisted. 


  • Use a different device to place your order.
  • Change to mobile data from WiFi to change your IP.
  • Remove the item from your cart.
  • Log out of your account and log back in.
  • Add the product to the cart and see if it’s available.
  • Clear browser/Nike mobile app cache.
  • Use another account. 
  • Contact Nike support. 

Error CODE: 9E10685B

Nike Error Code 9E10685B

Meaning: It means Nike anti-spam protection considers you a bot and prevents you from ordering anything. 


  • Use a mobile browser like Safari or Chrome using a mobile data connection.
  • Instead of using ethernet or WiFi, connect your computer to your smartphone’s hotspot.
  • Use a different browser on your computer.
  • Use the Nike mobile app.
  • Try to order without any coupon.
  • Don’t use a VPN.
  • Use another Nike account. 

Error CODE: 80824357

Meaning: It means you already tried to place an order using invalid payment information and won’t be able to order anything. 


  • Create a new Nike account.
  • Use a different credit card to place your order.
  • Contact Nike support to fix your previous account.

Error CODE: CF1877FC

Meaning: It is inventory-related and often indicates that the product in your cart is out of stock. 


  • Remove the product(s) from your cart.
  • Log out of your account.
  • Try to add the item to your cart.
  • Use Guest Checkout.
  • Contact Nike for further help.

Error CODE: 1E17F469

Meaning: It means something is wrong with the Nike checkout page or your browser/smartphone. 


  • Clear the browser cache and try again.
  • Use a different browser you never used before to order on Nike.
  • Uninstall the Nike app from your device.
  • Restart your smartphone and install the Nike app.
  • Log in to your account and try to place an order.
  • Contact Nike with the screenshots.

Error CODE: DAC9D120

Meaning: It means something is wrong with the billing/shipping address or doesn’t match with the location of the payment method. 


  • Check the billing address and shipping address.
  • Use a payment method that matches your address.
  • Try a different payment method.
  • Contact Nike with your member email.

Error CODE: 197F50E6

Meaning: It doesn’t have any specific reason. Often, it’s related to your smartphone or the web browser you use. 


  • Clear the browser cache. 
  • Disable any active ad-blocker extension.
  • Clear the Nike app cache.
  • Use a mobile browser.
  • Contact Nike with your member email. 

Error CODE: 1033953938

Meaning: It means something is wrong with your network connection, or you use a VPN on your smartphone.


  • Switch to mobile data from WiFi or vice versa.
  • Disconnect any active VPN connection.
  • Update the Nike app from the Play Store/App Store.
  • Uninstall and reinstall the application. 

Error CODE: C03187D5

Meaning: It’s a gift card-related issue that occurs when you try to add a gift card on the checkout page. 

Solutions: Unlike other issues, you can’t do much about this. So, it’s better to contact Nike Support with the gift card number and PIN to resolve the issue. 

Every Nike user at least faced one of these error codes while ordering their favorite sneakers. Unfortunately, there are way more error codes that appear on many users, and there’s no known solution for them. 

We will update the article with new error codes and solutions as soon as we can confirm the root cause. 

Uchchash Talukder Rana is the founder of @ansmegeek. He is the jack of all trades and master of a few. He uses Windows, Mac, Android & iOS on a daily basis. If he is not sleeping, either he is writing articles or playing Valorant.

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