How to Fix Nike Error Parsing Response From Server

Nike shows “Error parsing response from server” on the login page when something is wrong with your IP, browser or the Nike mobile app. 

Generally, the error means the app or website cannot show the proper response because your browser/IP has some issues. 

After thoroughly researching and analyzing my experiences, I make a list of methods that can solve your problem. 

Nike Error Parsing Response From Server

Force Stop Nike App

Force-stopping an App will kill the background processes of the app and won’t work in the background until you open the app.

Android has a dedicated Force Stop on every app information page, while you can close the Nike app from the opened app list. 

Android Nike App:

  1. Go to Settings and open Apps. 
  2. Find and tap on Nike from the apps list.
  3. Press Force Stop; a pop-up will ask for confirmation.
  4. Press OK from the pop-up. 

iOS Nike App:

  1. Go to the homepage of your iPhone.
  2. Swipe up to open the list of background apps.
  3. Close the Nike app from the list.

Clear Nike App Cache

The Nike app stores data on your device, known as a Cache file that contains stylesheets, scripts, and images to load the app faster. 

You can clear the App Cache on an Android device. If you use iOS, follow the next step. 

  1. Press and hold the Nike app icon from the app list.
  2. Tap the App info icon from the pop-up.
  3. Select Storage usage to know how much storage the app uses. 
  4. Tap Clear cache. It will clear the app cache instantly from the device.

Re-install the Nike application

You can’t clear the app cache on your iPhone. The only way to remove app data is to re-install the application.

  1. Press and hold the Nike app icon from the app list.
  2. Select Remove App from the pop-up.
  3. Select Delete App to uninstall the Nike app.
  4. Open the App Store on your iPhone and search for Nike.
  5. Install the app and try to log in to your account. 

Restart your smartphone

Sometimes, you are connected to the WiFi but it says no internet connection. As a result, if the network disconnects in the middle of your login, you can get the same error.

Restarting your smartphone will re-establish the connection between your device and network. It will also force the app to reconnect with its server. After restarting your device, try to log in to your account and see if the problem exists. 

The methods mentioned above are solely for the Nike mobile app users. Now, if you use a browser on a smartphone or computer, follow the methods below. 

Clear Browser Cache

When an app/website misbehaves, you should check your internet connection first, and the second step is clearing the related cache. 

Clearing the browser cache forces the browser to load the fresh versions of every associated file with a page. 

Clear the Cache based on your browser. Every browser has its own way of clearing browsing data, so find the History page on your browser and clear data.

Try a different browser

A browser can conflict with a specific site due to technical difficulties, and it’s not a new thing in the tech world. 

Various errors like 31815f3d disappear when you change your browser because a browser may have different extensions and configurations that can prevent it from connecting to the Nike servers. 

Try to log in from a different browser, and if it works, the problem was with your previous browser.

Disconnect from any VPN

Disable VPN

I am discussing the network part at the end of the list because often clearing app data or changing your browser works.

But, sometimes, it’s your network, and you must do something on your end, or it won’t fix anything. 

Some people use a VPN app to surf the web. It’s a good practice but has consequences. If you are connected to a server that is blocked by Nike, the only way for you to solve this is to disconnect from the VPN.

Also, remember that Nike always discourages users from using a VPN. I have seen hundreds of Twitter replies from Nike support suggesting not to use a VPN.

So, if you are using a VPN app or extension, disconnect the VPN, clear the browser’s cache or try a different browser. 

Change your IP

If you are not using a VPN and have tried everything else, the issue is with your current IP.

Now, you can do two things. Contact your ISP to get a different IP or use a VPN to change your IP.

Unlike other VPNs, my go-to proxy service is Cloudflare WARP. It has servers in hundreds of countries and connects you to its servers in your own country. 

You can change your IP for free and access anything you want. Cloudflare WARP is fast and cross-platform. 

Visit and download it for your device and connect to its network. You can’t pick a server location; it automatically connects you to the fastest nearby server. 


If you get “Error Parsing Response from server” on the Nike login page on the app or website, clear the app cache, re-install the app, restart your smartphone, clear browser cookies, disconnect from any VPN, try a different browser and change your IP address. 

Uchchash Talukder Rana is the founder of @ansmegeek. He is the jack of all trades and master of a few. He uses Windows, Mac, Android & iOS on a daily basis. If he is not sleeping, either he is writing articles or playing Valorant.

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