Fix YouTube’s You’re offline Check your connection Error.

You open the YouTube app/website, and suddenly, it says You’re offline. Check your connection.

Though the warning is self-explanatory, the issue is not always the internet. Sometimes it’s a device issue or browser issue. 

The ideal solution varies based on your device & connection type. There are a few solutions to this issue. Follow them one by one until YouTube starts working again. 

Fix: “You’re Offline. Check Your Connection” on YouTube

There are over a dozen solutions, and one of them will surely work. Follow the steps accordingly to fix this error in a few minutes.

Check your internet connection – This is the primary reason

Check internet connection

The core problem behind this issue is unstable or no internet connection at all. Sometimes our internet connection drops for a while, whether it’s WiFi or mobile data.

YouTube can’t function without a stable internet connection unless you watch offline videos. 

If you face this issue while you are connected to the WiFi or ethernet, double-check your internet connection.

You can check your internet connectivity on any device within a minute. Open a browser and do a quick Google search

The browser will work if the issue is with the YouTube app. On the other hand, if the issue is with your internet, the browser will also fail to connect to Google.

Restart your device – Works most of the time

Restart your device

Network is a complicated term. You can be connected to the WiFi but can’t access anything online.

Sometimes YouTube is functional, and your network is stable, but still you can face this error on YouTube. 

It often happens when your device has some connectivity issues. A system restart solves this problem most of the time.

When you reboot your device, your device’s network configuration also reboots.

Use Airplane Mode – You don’t have to restart

Use Airplane Mode

Every smartphone, whether it’s Android or iPhone, has Airplane mode. If enabled, it disconnects the device from all connected networks.

It’s a great way to reconnect to the network without restarting your device.

The solution is simple. First, turn on Airplane mode on your device and wait for a few seconds. WiFi and Mobile data all connection disconnects in Airplane mode.

Then, turn off Airplane mode and wait for a few seconds to reconnect to the network. Now open the YouTube app and check if it works.

Restart the router & modem – ISPs suggest this too

Router Picture

Restarting your router and modem is the first step in troubleshooting no internet connection.

If every light is green, yet there’s no internet, you should restart your network and check if it works. 

Sometimes it’s not the ISP that’s having issues; it’s a glitch on your hardware preventing you from accessing YouTube or the internet in general.

Disconnect the modem and router from the power outlet and wait for a few seconds. Now, first, connect the modem and wait till it boots, then connect the router and wait for a few moments. 

If there was any hardware glitch, you could access YouTube smoothly now. Still, if you can’t use YouTube, there are other solutions.

Disconnect from any VPN – Sometimes, you forget

Disconnect VPN

Many people use VPNs on their smartphones or computer. VPN works in most cases, but sometimes it faces issues accessing specific apps/websites. Sometimes you forget to disconnect the VPN connection, which can run in the background.

So, double-check that your device is not connected to any VPN server. It’s easy to detect any VPN connection on a smartphone. You can see the VPN icon at the navigation bar of your device.

Update DNS Server – Cloudflare DNS can save your day

Without DNS servers, it will be impossible to access our favorite websites. Because then we have to access websites by their IP addresses. Every ISP uses its preferred DNS server. If the DNS server is preventing you from accessing YouTube, you can’t solve this issue from your end.

As a smartphone user, you can install the Warp app from Play Store or App Store. Or, if you use a Windows PC, here’s how you can update your DNS server:

  1. Press the Windows key + I to open Settings.
  2. Navigate to Network & Internet > Advanced network settings.
  3. Scroll down and click on More network adapter options.
  4. Right-click on your active ethernet/WiFi network and click on Properties.
  5. Select Internet Protocol Version 4 and click on Properties.
  6. Select Use the following DNS server addresses.
  7. In the first box, type 1.1.1.1; in the second box, type 1.0.0.1.
  8. Click OK.

Update YouTube app – Don’t miss the latest update

Frequently facing this issue means there’s something wrong with the app. Often there are some bugs that can cause this issue on specific devices. You can check the app store or play store for any pending updates.

It’s a good idea to use the latest version of apps to avoid fatal bugs and enjoy the latest features. However, there’s a problem with updating to the latest version on an iPhone.

Android users can install the older version easily on their devices, but it’s not easy to install older versions of an app on an iPhone.

Uninstall updates – All updates aren’t good for you

Updating apps regularly is a good habit until it’s not. All the latest versions are not user-friendly or compatible with your devices. 

Android devices come with a built-in version of YouTube which is eventually replaced by the updated version. However, you can uninstall all updates and return to the factory version. 

Here’s how:

  1. Press and hold the YouTube icon from the app list.
  2. Select App info from the pop-up.
  3. Tap on the three-dot menu icon at the top right corner.
  4. Select Uninstall updates.
  5. Tap OK from the pop-up. 

If the problem were with the current YouTube version, uninstalling app updates would solve the issue.

Disable ad-blocker extension – Often, they conflict

YouTube users have different dilemmas. They neither want to watch forced ads nor pay for YouTube Premium. That’s why many people use ad-blocker extensions on their web browsers. 

Like any other software, extensions also conflict with websites when they are outdated. If you have an ad-blocker installed on your browser, YouTube suddenly shows You’re offline. Check Your Connection, then disable the ad-blocker and try again.

Use incognito mode – Do a fresh start

Most people have multiple browser extensions, including VPN, Ad-blocker, productivity tools, etc. Some extensions do conflict with specific websites. The only way to ensure the problem is not on your browser is to use incognito mode.

Before turning on the incognito window, ensure extensions aren’t allowed in the incognito mode. Or else, it’s the same as a regular window. If YouTube works properly in incognito mode, you need to find out the extension that is messing up with the YouTube website. You can disable extensions one by one to find that extension.

Flush DNS – Broken DNS Cache is fatal

DNS records play an important role in how we access the internet smoothly. Windows OS cache DNS lookups to load the browsed websites faster in the future. It has a downside too. When a website updates its DNS records, and you try to visit the website, your Windows PC may use the old DNS records from the cache.

It will prevent you from accessing the YouTube website on a browser. But you can flush the DNS cache to clear the records. Here’s how:

  1. Press Windows + S keys and search for cmd.
  2. Click on the Command prompt from the search results.
  3. Type ipconfig /flushdns and press Enter.

Once you clear the DNS cache on your computer, it will look for fresh DNS lookups.

Fix the date and time – They matter

Update date and time

You never understand the importance of the correct date and time unless you face some trouble. Your region, date, and time are deeply connected to the internet.

You may have a working internet connection, and the app may be working fine for others, but it can stop working if you have an incorrect date and time.

Though most smartphones and computers can auto-update time zones according to the region, sometimes there can be an error. So, if your date and time are inaccurate, correct them and open YouTube again.

Try another device – When you can’t restart

Sometimes you can have device-specific issues on YouTube and not in a situation to restart the device. It happens to all of us when we are doing some important tasks and can’t restart the device or make any changes. 

In such a case, you can access it from a different device. If you have a secondary smartphone, you can use the YouTube app or use the YouTube website on a computer.

Check youtube outage – Rare scenario

DownDetector

YouTube is owned by Google, and Google is always online. But sometimes, technical issues occur and can cause global or regional outages. It’s a completely normal scenario for tech products. 

You can use third-party tools like Downdetector to monitor whether more people are facing issues like you. If YouTube is really down, you can see thousands of people are reporting the error.

Clear app data – When nothing works

Clear YouTube App Data

Clearing app data only works on Android devices, as on iPhone, you have to reinstall the app if you want to clear data. Clearing app data has a disadvantage; it will clear your offline downloads from the device.

As you may know already, offline downloads are stored on your device. So, when you clear app storage, YouTube will delete your downloads. But sometimes, you must follow the hard way to make it work. 

Press and hold the YouTube app icon on your smartphone and tap App info from the pop-up. Now tap on Storage usage and tap Clear data. It will clear YouTube data and cache from your device.

Clear your browser cache

Clear browsing data Chrome

You are not alone if you are guilty of playing YouTube in a separate tab while working on some projects. There are millions of people like you who use YouTube for Lofi tones. The good news is it’s easy to troubleshoot if you face this issue on the YouTube website. 

Browsers use caching to load website resources faster. The cache includes images, CSS, and javascript files. A broken cache can prevent YouTube from working properly. So, clear your browser cache and visit YouTube again to see if it works. 

Check data usage limit – For Mobile Data users

Disable Mobile Data Limit

It’s a common problem for Mobile data users. Smartphones have a built-in feature called data usage limit. It has a customizable data usage limit; it prevents specific apps from connecting to the internet once the limit is crossed. 

So, if the YouTube app crosses the data usage limit, it won’t be able to connect to the internet even if you have a stable network connection. You can turn off the data usage limit from Settings or increase the limit for YouTube. 

One of these methods will work for sure. In most cases, checking the internet connection or restarting the device is all it requires to troubleshoot the issue.

Uchchash Talukder Rana is the founder of @ansmegeek. He is the jack of all trades and master of a few. He uses Windows, Mac, Android & iOS on a daily basis. If he is not sleeping, either he is writing articles or playing Valorant.

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