YouTube app keeps crashing: 12 ways to fix this issue

There are multiple reasons why the YouTube app keeps crashing on your device. The key reasons are pending updates, insufficient storage, or software issues on your smartphone. 

YouTube is the most popular video streaming service in the world. It has over 2 billion active users, but without internet connectivity issues, you rarely face issues on YouTube. 

Several things need to work properly for an app to function. The app itself, internet connectivity, hardware & software of your devices. 

Here are  some of the top reasons why YouTube keeps crashing: 

YouTube app is crashing: Try these fixes

Insufficient Storage

YouTube requires free storage on your device. It stores cache and other data locally. If there’s not enough storage, YouTube can’t function. 

Not only YouTube, but also most apps won’t function properly if the device doesn’t have enough storage. 

Despite of brands and OS, every device shows warning when it’s running out of storage. If your device doesn’t have free storage, remove unneceessray files or app to free up some storage.

Once you have enough storage, re-open the YouTube app and it should run smoothly without crashing. 

Pending Updates

YouTube is owned by Google, and it receives frequent updates that fix bugs and add new features. 

If the current version of YouTube crashes multiple times even after having free storage, check the App Store or Play Store for pending app updates. 

Update YouTube to the latest version to solve this issue. 

Clear Cache

Cache means storing some elements on your device locally so the app can load them faster. YouTube caches video thumbnails and many resources. 

Sometimes the Cache system can be broken and won’t work until you clear the cache. You can uninstall and reinstall the YouTube app if you use an iPhone. 

But if you use an Android device, here’s how to clear the YouTube cache:

  1. Tap and hold the YouTube icon from the App list. 
  2. Select App info from the pop-up.
  3. Go to Storage Usage from the info page.
  4. Tap on Clear Cache. 

Uninstall Updates

The latest Android devices have a built-in YouTube app you can’t uninstall without rooting your device. 

You may have updated the app multiple times after getting your smartphone. A specific app version can face some issues, but as you can’t uninstall the app, you can’t choose your preferred version. 

But you can uninstall all updates and go back to the default YouTube version that came with your device.

  1. Tap and hold the YouTube icon.
  2. Tap App info from the menu.
  3. Tap on the menu icon at the top right corner.
  4. Select Uninstall Updates.
  5. Click OK. 

Update OS

It sounds weird, but sometimes updating your smartphone to the latest version causes severe problems. One of these problems is conflicting with specific apps. 

If the YouTube app crashes after a specific app update and you tried everything, but nothing helps, check for any pending update on your device.

Android

iOS

Reboot Smartphone

Sometimes it’s a software glitch that causes YouTube app to crash. You may try every method, but it won’t fix until you reboot your iPhone. 

When you reboot your phone, it force closes all pending services and restarts everything. 

It’s a great way to troubleshoot any software-related issues. Often the issue is not on the software, or the hardware, it’s just a glitch on the device. 

Android

iPhone

Force Close App

Force closing an app means ensuring the app doesn’t run even in the background. If the app is running on the background, when you exit the app and re-open it, the app doesn’t restart. 

That’s why Force Close was designed, it’s a way to forcefully stop an app from running unless you manually open it. 

Force Close is only available on Android devices; on iOS devices, you must remove the app from the App Activity. 

Check VPN

A VPN app is necessary to protect your privacy online and unblock geo-restricted websites. 

However, VPN apps don’t work smoothly; they often conflict with other apps because the VPN app requires all requests to funnel through their servers. It causes some problems. 

If your YouTube app keeps crashing only when you connect to a VPN, try using YouTube without the VPN connection. 

Uninstall YouTube

Android is powered by Google. So, most Android devices have YouTube and Chrome as bloatware that you can’t uninstall. 

But if you use an iPhone, you can uninstall YouTube from your smartphone. Tap and hold the YouTube app icon from the homepage, and a pop-up menu will appear on the screen. 

Tap on Remove from the menu. 

Select Delete App. 

Now open the App Store on your iPhone; search for YouTube and install the app on your device.

Cool down your phone 

Overheating is a common smartphone problem. Unlike computers, there’s no cooling fan to cool down your device unless you buy a flagship gaming device. 

Overheating is bad for your device, and it reduces the overall performance of your device, from battery backup to apps. 

The device keeps misbehaving when it’s too hot; apps crashing is one of those issues. So, if your device is hot and YouTube is crashing, cool down your phone. 

Check Connection

It’s a weird problem, but can the lack of internet connection can cause an app to crash?

It can. YouTube app solely relies on the internet connection to work unless you are watching offline videos. 

The issue appears when you are in the middle of watching a video, and suddenly there’s no internet connection. The video keeps loading but can’t connect to the server.

As a result, it crashes after a while. It will also show an error that the app is not working properly. 

It happens mostly on low-end Android devices. It will solve automatically once you are connected to the internet.

Free up RAM

Everyone loves multi-tasking. I often switch among a dozen apps at my peak hours. Most people never close previous apps when they launch a new app. 

This causes a serious issue unless you have a flagship smartphone.

Most smartphones suck with RAM Management. They either close the app or keep it alive in the background when you leave it.

If the app is running in the background, it will consume RAM. Which will eventually slow your phone, and apps that require more RAM will crash.

So, close other apps from the App History to free up some RAM so the YouTube app runs smoothly without crashing. 

Uchchash Talukder Rana is the founder of @ansmegeek. He is the jack of all trades and master of a few. He uses Windows, Mac, Android & iOS on a daily basis. If he is not sleeping, either he is writing articles or playing Valorant.

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